AutoNation Ford Bellevue
Dealership Sales Review
I initially worked with Matt Stockton on purchasing a new car. My experience was horrible. First of all, Matt is [non-permissible content removed]. You know the greasy car salesmen you see in movies that try to swindle you? That's Matt. First of all, he lied to my face saying that if I buy a new car, I have to get dent and appearance protection, or else I can't buy the car. Once I talked to the GM later, I found out this was a lie. Later on, Matt kept giving me calls after the purchase had already been made, a few times to ask if I want to buy a car (???), the last time to force me into getting a different vehicle than the one I order cause it was on the lot. I refused and he laughed at me saying that 9 out of 10 people would take this deal. Autonation took him off my case and I worked with Tim who is amazing and super nice and kind - this review is not for him or for Chris who also was amazing. This review is for the way Autonation operates. They celebrate sexists and I kept getting emails from Matt. Now, I just got my registration certificate, and Autonation perhaps thought it is funny to write Matt's name in pen on the top of my certificate. It's been exhausting, cause this all has been happening over the course of 6 months. Every time I email someone and state that this is not OK, they ignore my complaint in a very Seattle-like way (ignore it and wish me a great day). After coming to this country a year ago, I have never felt treated in a worse way and I feel like Autonation ignores the bad things their employees do and actually celebrate it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes