Bud Clary Hyundai
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Dealership Service Review
service Rating
Hostage
Written byon 12/13/2024
Martin, the service rep did a great job, but when he was gone no one ever answered the phone or text or voicemail for 6 weeks .i finally called Hyundai international & no one talked to them either.this was warranty work-new engine-so I don’t know yet how good it was. Martin was great the rest horrible & I would never do business with them again!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Bud Clary Auburn Hyundai on 12/20/2024
Dealer Response
It's concerning to hear about the communication issues you faced after Martin's assistance, and I apologize for any inconvenience this caused. We strive for consistent service across our team, so it's disappointing that we fell short in your case. If you'd like to discuss further or have any questions regarding the warranty work, please feel free to reach out directly.
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