Koons Buick GMC of Woodbridge
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Dealership Service Review
service Rating
Roof leaking since new 2021 danali gmc
Written byon 10/18/2024
Two visits and still roof leaks. And they gave me my truck back with dirt and water spots all over truck.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Koons Woodbridge Buick GMC on 10/19/2024
Dealer Response
Mike, I'm sorry to hear about the ongoing issues with your truck. We strive for quality service and it seems we fell short. Please reach out so we can address these concerns directly and make things right for you. Thank you, David Perez - General Sales Manager - david.perez@koons.com
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