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Koons Buick GMC of Woodbridge

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Koons Buick GMC of Woodbridge
14530 Richmond Hwy, Woodbridge, VA 22191 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(10)
Recommend:
Yes (8) No (1)
Service Rating
(3)
Recommend:
Yes (1) No (2)
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Dealership Service Review

service Rating
Damaged Rims Resulting From Tire Change
Written by Buick Verano Owner on 11/11/2023

My rims were damaged when they put on 4 new tires October 30, 2023.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Koons Woodbridge Buick GMC on 11/13/2023
Dealer Response
We are concerned to hear that you had a negative experience here and we would like to ensure that your service concerns are resolved. Please give me a call so that I can assist you. Brian Groleau - Service Director - 703-494-7121
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