Skip to main content

Malloy Ford


1911 Valley Ave, Winchester, VA 22601 (map)
Today closed
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Buyer Beware!
Written by J. Beard on 05/07/2019
updated 05/13/2019

Malloy Ford sold me a used 2012 Altima April 1, 2019 under the pretenses that their organization completed a Virginia State safety inspection. Provided me documentation and sent me on my way to Maryland to get my state safety inspection due within 10 days to finish the tags and registration process. To my surprise, my local Nissan dealer performing the Maryland inspection found the emergency brake inoperable, the front brake pads installed improperly and the rear passenger seat belt inoperable. There’s no way Malloys conducted a safety inspection which is about $100 in the City of Winchester and baked into the price of the vehicle. I’m out $456 for repairs and the best part is no one will return my calls. Poor customer care from the sales manager, general manager and service manager. Buyer beware!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.