Malloy Ford
Dealership Sales Review
Malloy Ford sold me a used 2012 Altima April 1, 2019 under the pretenses that their organization completed a Virginia State safety inspection. Provided me documentation and sent me on my way to Maryland to get my state safety inspection due within 10 days to finish the tags and registration process. To my surprise, my local Nissan dealer performing the Maryland inspection found the emergency brake inoperable, the front brake pads installed improperly and the rear passenger seat belt inoperable. There’s no way Malloys conducted a safety inspection which is about $100 in the City of Winchester and baked into the price of the vehicle. I’m out $456 for repairs and the best part is no one will return my calls. Poor customer care from the sales manager, general manager and service manager. Buyer beware!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No