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Country Chevrolet


11 E Lee Hwy, Warrenton, VA 20186 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (1) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
They sold us a lemon and then lectured us
Written by Wegotplayed on 07/14/2021

They sold us a lemon. We purchased a 2017 Subaru WRX for our son last summer. Before the loan was even funded the clutch went out. A few months later the transmission had to be replaced and now (after owning the car only 9 months) the engine has to be replaced. We bought the car with 58k miles on it. We sent a letter regarding this costly and surprising trifecta of issues in a 9 month timespan and the owner sent back a reply telling us that we should have “googled” all of these possible issues before buying the car. He didn’t even take the time to look at the model we purchased before lecturing us as parents about why we should never have bought the car for our son and then refused to do anything about the issues. His response is about the STI model - which we didn’t purchase - and he blames our son for the issues. I’m literally shocked at the condescending, uninformed and belligerent response we received. See photos below. Save yourself a lot of heartache and buy from a dealership who cares about their customers and sells quality used cars. We made a $10,000 (in repairs) mistake buying there. Lesson learned.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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