Hall Mazda Virginia Beach

Purchased a 2016 CX5 at the end of May. Shawn Kelly was our salesman. We told him that we wanted a CX5 AWD fully loaded with all of the new safety features. (i-activesense). He told us up front that he didn't have any AWD cars on the lot. We said okay but we still want the fully loaded vehicle. MY husband and I plan to do a lot more traveling in a couple of years and wanted to have the safety features. Shawn said that they had a car in the back lot and we could do the paper work while the car was being cleaned. We agreed upon the price and I said that would be fine as long as we had all the options we had asked for. When they delivered the car it was missing the fact paper from the window. We bought the car thinking we had what we wanted. I even told our insurance company that we had all of the safety stuff on it.Had to call them back and tell them that we had been deceived and I had given them untrue info. When I tried to program the safety features before we were about to take a a trip to the Carolinas, I discovered that the safety options we believed we had purchased were missing! We went in to talk to the manager, Joseph Monaghan, he told us he could give us a new CX5 with AWD for only $3,000 more! He then gave us the print out and we were shocked to see his "ONLY $3,000" more was a lie. He wanted $4,000 down payment plus our previous loan amount of $22,300 would now be $29,800! When I questioned him about having to pay so much for things that we had already purchased he said that we would have to pay the extra money. Not pleasant and I felt disrespected and mocked at. We had previously purchased a Nissan from Hall but will NEVER purchase another vehicle from them . Our son is about to purchase a new SUV and I had recommended Hall but told him not to go there now. If you want a Mazda or any other type of car go else where. They seem to be very good at playing shell games. I then called the number listed in the owners manual to try to talk to someone higher up about this situation and was told that someone would call me back. Still waiting. Not happy