Skip to main content

Hall Mazda Virginia Beach


4372 Holland Rd, Virginia Beach, VA 23452 (map)
Today 7:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Good salesman, POOR sales manager
Written by kenski on 03/01/2012
updated 07/14/2025

Our experience with Hall was not good and we should of known that from the beginning. My wife and I have been looking at the Town and Country's and she decided to go during her lunch to look since it is close to work. She showed up at Hall, walked around, watched the sales personnel watch her but did nothing to help her. I went there an hour later and actually had to go inside and find someone to help me but they were too busy dancing around, blasting music, having a good time but no one would help me. I approached someone who ended up being the sales manager Todd Nicholas and explained what happened with my wife and what happened with me. At this point they gave me Jim Price who was a very nice salesman and was not pushy which I liked. We took the minivan to where my wife works and let her look at it. A week later we went back ready to buy, my wife only had an hour for lunch again and this is where the fun starts. Their sales manager, Todd Nicholas, wanted to play games back and forth even though we did not have time to play games. Then when he came over and sat down with us and presented "HIS BEST PRICE" it was still 2k more then another one we looked at at another dealer. The other one did not have the Nav System or the Sunroof like this one at hall and we took that into consideration when we ran the numbers but it still was 2k more. He then said to meet him in the middle and came back with only $600 less. When we tried to explain that $600 is not half of $2000 he would not stop talking and kept interrupting me then said I didn't need to raise my voice to him. I got up and walked out and will be the last time I deal with them. Also, Hall told us that we could not use the Chrysler/Dodge loyalty discount even though we currently own two dodge products because we would have to own a van/minivan for it to count. After consulting with someone else, they said that was incorrect. We left and made our purchase elsewhere the very same day.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
mileone on 03/09/2012
Dealer Response
Kenski, Thank you for taking the time to review our dealership. I have gotten a chance to speak with you over the phone about your experience with us and I apologize that you left our dealership less than satisfied. It is unfortunate that we were not able to provide you with pricing that you felt was appropriate for the given vehicle. With the extras added we could not price any lower. We are disappointed that we could not earn your business. Please let me know if there is anything else I can do for you in the future. Thanks, Chris Colbert Hall Chrysler Dodge Jeep Ram General Manager Colbert@hallauto.com
Report