Hall Acura Virginia Beach
Dealership Sales Review
Just purchased a new 2015 RLX Advance package, beautiful car and fully loaded, we like it that way. Acura takes most of the burden out of adding options to the vehicle with their packages reducing the stress involved with purchasing a car. Yes, the car is an expensive model, but well worth the price and value for the money. Although we are positively bias with ACURA products what keeps us returning to Hall Va Beach is the Service Dept., their Customer Service team and how they take care of you regardless of your concern. Bottom line - if you have a concern with your vehicle, no matter how small or large the service is, they have a concern ... they are wonderful. This is our third car from Hall Acura but first buying experience with Mr. Mark Stonis as our salesman. Most of our buying experience was done via text messaging and phone calls, absolutely a hassle free experience. For me this was appreciated as I'm too busy at work and home to take time to go back and forth to the dealership. We were especially impressed with Mark. His professional knowledge with Acura products is second to none and his SUPERB customer service demeanor are rare traits that sealed the deal with us purchasing the vehicle sooner than we expected. Simply put, Mark is better than "GOOD", he truly believes and cares with his work as a Acura car salesman while genuinely treating each customer with sound service, fairness and respect. For my family, Hall Acura is the star flagship of choice for buying Acura's. As long as we live in Va Beach they will be our dealership of choice. In summary, Acura products sell themselves but it's the staff and customer service that truly makes all the difference with buying. There is something special with the Hall Acura Va Beach experience, go try it out and ask for Mark, you will not be disappointed! Happy Acura shopping....
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes