Hall Chrysler Dodge Jeep RAM Virginia Beach
Dealership Sales Review
Worked with the internet sales manager for two weeks, was given an "out-the-door" price for a vehicle I wanted, had a bank check and cash in hand to pay for it when it arrived, but when I got the call from another manager to let me know it was in, I was told "well, I'm just not going to sell it to you for that" as he raised his voice, arguing with me that it was MY misunderstanding, even though I had the stream of emails showing the conversation with the internet manager that had transpired (which he obviously hadn't read, since he had to keep stopping our conversation to go through the emails). I also had a trade-in vehicle which is in very good condition, but I was offered over $1000 less than what KBB values it at the LOWEST end of FAIR condition (that was sight unseen, but even so, it didn't give me a whole lot of confidence that I was going to get much more for it even if they "appraised" it, which is why I decided to sell it outright. I had listed it, and had people calling and scheduled to come look at it - thank goodness I didn't sell it, I would have been out of a vehicle and not had the $3000 + extra that they wanted from me).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No