Skip to main content

Koons Sterling Ford

See all Inventory
Write Sales Review
Koons Sterling Ford
46869 Harry Byrd Hwy, Sterling, VA 20164 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.2 out of 5 stars (28)
Recommend:
Yes (8) No (2)
Service Rating
5 out of 5 stars (24)
Recommend:
Yes (4) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Service Satisfaction - Always
Written by JP MUS on 11/11/2020
I prefer dealership service. Though at times it can be priced a bit higher than local repair shops or specialty repair shops, Koons Sterling Ford has always stood behind their work. They do advise what is necessary and what might need attention in the future. No pressure tactics. They communicate well with updates on service completion. Hours are very flexible, and everyone you come into contact with is very helpful. I have always been pleased with their service, for 28 years now!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Koons Sterling Ford on 11/12/2020
Dealer Response
Thank you for your loyalty to Koons Sterling Ford! Our team strives to provide top-notch service for guests and I am glad to hear that we continue to impress you. We look forward to working with you next time!
Report