Koons Sterling Ford
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Dealership Service Review
service Rating
Horrible service department
Written by 07/06/2017
onTook my car in for a warranty repair.bthe work done caused a different part of the engine to fail. Was left 200 miles from home with no working vehicle and when I called I was told to pretty much figure it out. Zero initiative to fix the problem even after a different dealership confirmed the cause was poor workmanship. No point in buying a car with a service plan and warranty when neither are honored once it is the dealers fault.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No