Sheehy Ford Springfield

Sheehy Ford Springfield was one of a few stops I made when I started looking for a new truck. If it hadn't been for the salesman, Luis Escobar, I probably would have purchased elsewhere. I found one at another dealership and the service was good but due to Luis’s great customer service I felt compelled to ask him one more time to look through the inventory and see if they had anything comparable before I purchased. Luis along with his manager Misha was able to find one that was comparable so I decided to return and talk once more. It was Luis’s positive attitude throughout the process that impressed me. In an environment where it is so difficult to find good customer service it was refreshing to meet a salesman that was as positive, upbeat and hardworking as Luis. No job is easy and I’m not an easy customer because I want the best deal I can possibly get. Luis never got upset at me and managed to stay positive when working between myself and the managers. If I had a business and I needed a strong salesman I would definitely hire Luis. In fact I would make him a manager and have him teach others how to deal with people. There’s no doubt that he can make a difference in a business. I am satisfied with the deal I got and happy with the truck. If I was going to buy another Ford I would definitely call Luis first and probably buy one from him.