Sheehy Volkswagen of Springfield

Ask for Tim. He will work with you, tell you what needs doing now, what will be an issue in the future and keeps his word about keeping calling you with the progress of the work. Years ago I went to Alexandria VW but they were a nightmare to deal with - rude and took all day to do an oil change on one occasion, spinning me along with "it will be ready soon" claims. VW Springfield are a class apart and I have used them for 6-7 years. I only had one bad experience, when a new service technician tried to get me to get me to agree to a whole reem of unnecessary repairs costing thousands of dollars. I haven't seen him since. Make sure you go to the VW Springfield website, print off the 15% voucher and get your discount when you pay your bill. Waiting area has a separate room where you can plug in your laptop while you wait.