Sheehy Volkswagen of Springfield

I have owned many vehicles and currently own three. On my way to work my malfunction light came on as I driving by Springfield I decided to stop in at VW to have my vehicle checked out. The facility is great but what really caught my attention was the staff and their professionalism. Tim greeted me when I stepped in to the service department. He inquired if I had an appointment and what brought me in. After the sign in process that took a couple of minutes I was guided to the waiting area, shortly after which I was called upon. I was walked to the workshop and Tim and the technician explained the cause of my engine light they also enlightened me on other concerns and recommended repairs. I have never been walked into the shop before and to witness first hand all the issues with my vehicle was great. They fixed my vehicle washed my car and provided me with a detailed estimate on other recommendations. Kudos to VW Springfield great job keep it up. THANK YOU FOR YOUR GREAT TREATMENT AND PROFESSIONALISM.