Enterprise Car Sales Roanoke

We bought our Altima last September and were quite happy about it. The sales force was very helpful, professional and friendly, and the purchasing process went smoothly. However, a week after we had the car which had 70K miles on it at purchasing time, the battery went dead. We were assured we would be reimbursed for this expense and as of now, 6 months later, we have not seen any monies despite repeated calls, texts, promises and reassurances. That being said, other issues we found after purchase have been resolved but these issues were resolved after many phone calls and questions. I would recommend this dealership because of the quality of the car but not for the service given after the sale, which has been dubious and often delayed.