Lindsay Manassas Chrysler Dodge Jeep Ram

Working with Garrett at Lindsay CDJR was a very pleasant experience. The initial thought was to follow my research and a get hands on experience with the Gladiator. My father has issues with steps and I wanted to make sure he could enter and exit the Gladiator without issue, for example. Garrett took his time, listened to my concerns, shared experiences from other customers and provided his experiences of the vehicle. After talking about the additional options, I was looking for in the vehicle, Garrett was up front about what I would expect to pay. It was a little more than I wanted to afford. He encouraged me to take some time and review what we had experienced from the day. After looking over the vehicles on the lot, there was one that was set up with the options I was looking for. Garrett was also keeping his eyes on possible options at my price range. I decided to contact Garrett about one on the lot to test drive Garrett located the vehicle, in the rain, and had it ready for a test drive. He allowed us time to find the best way for my father to get in and out the vehicle. He let us test drive the vehicle on the roads we wanted and even suggested we go to a reserve lot without pavement to feel how the suspension in the Gladiator is different than the Wrangler, I use to own. The test drive lead me to consider buying the vehicle. We left the dealership without pressure and I took my parents to lunch, discussed the Gladiator and decided to speak with Garrett about a purchase. I texted Garrett and he made availability that afternoon to talk. Garret and I communicated through text and It was perfect communication. He did not pester me one time about my thoughts, put pressure on me about buying now and threaten me about another customer looking at the vehicle. We were very open and honest about The who, what, when, where and why about buying a Gladiator. Once contacting Garrett about the Gladiator, we had discussions about the advertised price. I had a trade and a target price to reach. I had a specific amount to put down with a certain monthly payment to reach. I, honestly did not think Garrett and management would be able to meet that. After a few hours and reworking options, I am a PROUD JEEP GLADIATOR OWNER. I know the process is not simple and profits have to be made in business but I did feel like Garrett and the whole team at Lindsay we’re working for me as a customer who had done his research with hard finance numbers to reach. Garrett was perfect with communication, information and a positive attitude in getting the deal done. I wanted to buy from Lindsay because they are local to me and now with the service plans, I can feel assured my Gladiator will be taken care of for many years. Thank you, Lindsay and Garrett for making my experience positive and me proud to own a Jeep.