Lindsay Manassas Chrysler Dodge Jeep Ram
Dealership Sales Review
Their D rating on Better Business Bureau has been well earned. I contacted Lindsay about a car listed on CarGurus. Showed up for an appointment with Garrett, who conveniently wasn't there. We were set up with another salesman, and spent 2 hrs test driving and filling out paperwork. I was fully prepared to pay the price that this vehicle was (and still is) listed for, but at the very end the salesman said that the car is actually $2,000 more than listed. He rudely turned us away when we expressed our confusion. I reached out to Garrett via email to tell him about my disappointment, but said that I was still willing to purchase the car for the advertised price. It was not until we emailed again saying that we contacted a lawyer for what we believe is auto fraud that the manager called and said that he and Garrett are sincerely sorry (despite never responding to my 1st email) and would contact me later to fix the issue. I haven't heard back from them. Nothing but lies & fake apologies.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No