Skip to main content

Lindsay Manassas Chrysler Dodge Jeep Ram


8100 Centreville Rd, Manassas, VA 20111 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Don't waste your time.
Written by Kiersten on 10/26/2019

Their D rating on Better Business Bureau has been well earned. I contacted Lindsay about a car listed on CarGurus. Showed up for an appointment with Garrett, who conveniently wasn't there. We were set up with another salesman, and spent 2 hrs test driving and filling out paperwork. I was fully prepared to pay the price that this vehicle was (and still is) listed for, but at the very end the salesman said that the car is actually $2,000 more than listed. He rudely turned us away when we expressed our confusion. I reached out to Garrett via email to tell him about my disappointment, but said that I was still willing to purchase the car for the advertised price. It was not until we emailed again saying that we contacted a lawyer for what we believe is auto fraud that the manager called and said that he and Garrett are sincerely sorry (despite never responding to my 1st email) and would contact me later to fix the issue. I haven't heard back from them. Nothing but lies & fake apologies.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Lindsay Manassas on 10/29/2019
Dealer Response
Kiersten, thank you for taking the time to let us know about your experience with us. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please get in touch with Alyssa Rader- alyssa.rader@lindsaycars.com so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Report