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Lindsay Manassas Chrysler Dodge Jeep Ram


8100 Centreville Rd, Manassas, VA 20111 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Dream Wrangler Purchase Ruined.
Written by TheSanders4 on 06/05/2019
updated 06/10/2019

Wife went in to purchase her dream Wrangler and the entire experience with Lindsay was very unsatisfactory. The salesman was super pushy. Several times he argued with me when I said we were going to leave. Saying he didn’t want the jeep to be gone. It had already been there for 60 days, it wasn’t going anyway. He also didn't let us drive the Jeep without him being in the car. She is 40 and I am 49. Sorry, other dealerships are fine with letting grown adults test drive with out the presence of a salesman. The pricing was very shady as numbers were danced around, and I still think they started from a higher number than what was listed on the Internet and think they overcharged for the Jeep. Then the worst experience possible the entire night occurred once were handing off to the finance person, Mo. We made the mistake of wanting a specific monthly payment. However, he straight up lied and said the 3,500 warranty price included the maintenance and Gap insurance. He never went over the numbers with my wife, since she was getting the Jeep she wanted and it “appeared” to meet her monthly payment we assumed it was ok and of course the pushy finance person kept handing the papers for her to sign. We understand it was our bad not looking more closely at his lies. The next night I noticed the 2,000 added for Maintenance, which I said I don’t need anyway, but he said was all included, and the 800 GAP insurance. He also snuck in 900 for Wheel and Tire warranty that wasn’t even mentioned, which was found the following night while we were back there to remove all the add-ons the lying Mo added. After canceling roughly 7k or add-ons, I am guessing Apple Financing didn’t approve the loan as it was and they sent new contract loans with our Bank. It ended up being a better percentage rate and monthly payment. However, I still think they overcharged for the Jeep, and definitely tried to pull a fast one on my wife. I wish dealerships would actually operate with some morals and scruples. I know they need to make money to survive, but you shouldn’t have to feel like you were robbed when you walked away. The Jeep received two “details”. One the night we purchased it and one when we were canceling the add ons the financing person tried to sneak into the contract. Both times it was still dirty and I don’t think they know how to clean the interior of a vehicle. The night we brought it home I had to clean the dash, the windows, and the seats a well as the carpet so my wife would have a somewhat clean vehicle to drive to work. I will always try to avoid Lindsay like the plague and will tell all my friends on youtube, twitter, and facebook to do the same. Dealerships shouldn’t operate like this. It is wrong and shameful Unfortunately we signed the paperwork and Laws don't protect the purchaser and only protects the slimy dealerships that take advantage of people that try to give people the benefit of the doubt.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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