Dulles Subaru

*Beware of this place!* I really dislike leaving poor reviews, but this dealerships left me with no option! I had two dealerships warn me of Dulles Subaru, but I was in a tough situation with money, so I was looking for the best buy! In their defense, they did give me the lowest price in the area on a new Subaru Impreza- but what they did after was inexcusable. I drove about an hour to get to the dealership after Mike quoted me a price over the phone, I get to the dealership, took a test drive, all was well. After, I went in to speak with the car sales manager (Howard) and they told me I could leave with the car that day (without even paying for it, because I was waiting a few days on a check from the insurance company). I kind of felt they were stuffing me into a car, but decided to go through with the financing paperwork. This was the first red flag, the representative went through about 5-7 different documents all within a matter of minutes and urged me to sign right away. When I stated that I wanted to read through the documents, she told me she was running late for something and that I didn’t need to read the paperwork and she could answer any specific questions I had (which made me feel very uncomfortable). I decided to leave because she got very upset that my fiancé and I did not just sign the paperwork without reading it. Howard told me that I could come in on Tuesday (which is when I would have the check by) and finish up the paperwork. Each day between that Saturday and Tuesday, I touched based DAILY- and made the plan with both Howard and Mike that I would 100% buy the car. They both reassured me that they would hold the car for me. I call again on Monday confirming the time I would be there Tuesday morning, and they told me they sold my car the night before I was scheduled to pick it up! So, there I was with no rental, and no car to drive away with! Afterward, I received the worst customer service ever, especially from Howard, who would not take any of the responsibility over what happened. Keep in mind; it was Howard who I made an appointment with to pick up the car on Tuesday! Overall, horrible experience. I would highly suggest steering clear of this place, I wish I had listened to the other dealerships who told me to stay away! Turns out Stohlman Subaru (in Tysons Corner) gave me an even better deal, so check them out!