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Steven Toyota

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Steven Toyota
2970 S Main St, Harrisonburg, VA 22801 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
3 out of 5 stars (124)
Recommend:
Yes (1) No (1)
Service Rating
4.67 out of 5 stars (6)
Recommend:
Yes (3) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Great Service writer
Written by Dave H on 02/29/2024
Edgardo is a great service writer. He follows up, is very courteous, always addresses me by name, and above all is trustworthy. I was scheduled immediately, and the service was prompt. My only complaint is that the price for a muffler replacement was very high.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Steven Toyota on 03/07/2024
Dealer Response
Dave, we appreciate your feedback about Edgardo and our service team at Steven Toyota! We're glad to know you were satisfied with the promptness of service but sorry to learn that you found the price high for a muffler replacement. Your input is valuable as it helps us improve. If there's anything else we can do for you, please reach out. Take care!
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