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Pohanka Hyundai of Fredericksburg


10667 Patriot Hwy, Fredericksburg, VA 22408 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Po-shank ya!
Written by eateroffood on 12/29/2011
updated 09/04/2025

My wife and I had a most unpleasant experience with Pohanka Hyundai in Fredericksburg. The first salesperson we dealt with on their lot really tried to pressure us to buy, although we made it clear that we were NOT going to buy a car that very instant. Furthermore, we discussed our quotes from other dealers with various salespersons. Instead trying to counter the other quotes, the incredulous salespeople responded by attacking the validity of the quotes that we received. "Oh, I would be careful about that..." was what we heard quite often. Their best seemingly was to offer us the "Pohanka Advantage." I don't remember all of the details, but it included 250$ off our next purchase with them. So, if you decide to buy from them now, but then decide to purchase a car from another dealer in the future, you are out $250 on your next purchase. So, it is meant to compel you to purchase your next car from Pohanka, while not saving you much on your current purchase. Insulting when you think about it. Furthermore, the salesperson who showed us the features of the car seemed to not have a full grasp on the car's capabilities. For example, he could not explain the ECO feature of the car, while another dealer (West Broad Hyundai -Richmond) clearly explained the pros and cons. Finally, the staff seemed disorganized. We corresponded with at least 3 salespersons, 1 of which claimed to not know the one of the other reps. In fact, he contacted my wife out of "concern" to make sure she had not been scammed by someone. He adamantly insisted that the other internet salesperson did not work there, although we met with the internet person a few nights before at their showroom. So their inability to offer a fair price, their disorganization and high pressure tactics made me write this review. Buyers beware, shop around for the good deals that are out there!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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