Pohanka Hyundai of Fredericksburg

After looking for several weeks to buy a car for my daughter in New England, I finally found what I wanted at Pohanka. With a father, grandfather, great-grandfather, and uncle who were all car dealers, I'm familiar with what to look for. Although I found a few dealer reviews on line that were less than glowing, I made the assumption that most disappointed customers will post a negative review while most happy customers will not post a positive one. So I went in to look at the 120,000 mile 2000 Subaru Outback wagon. It was in good shape for a nine year old car, but I had a few questions. The price was $750 below NADA and it is unusual for a trade-in that old to be kept on a dealer lot, so it was something that was either very good or very bad. Carfax listed it as a one owner car, and the AARP sticker on the back window indicated that the owner was probably more likely to take care of the vehicle. However, there was no record of timing belt replacement and also a few other odds and ends that I noted during test drive and inspection. After agreeing in principle on the deal on a Sunday afternoon pending the service department list of work the dealer wanted to do prior to sale, I went home. On Monday, I was able to close the deal by phone when the dealer agreed to put work into the car, including the timing belt, alignment, radiator and transmission service, and a matching tire to go with the one that was already replaced for safety inspection. On Tuesday, my daughter flew in and we drove down to Fredericksburg to pick up the car. I found them very easy to work with, I experienced none of the problems mentioned in other reviews, and they have lived up to their promises. In fact, while we were in the business office, the sales person even took it over for a fill up. As old as it is, there's a cassette player, but no CD. No problem--my daughter has a tape to iPod adaptor--but I had no tape to test it. Our sales person, Sandi, ran out to her own car and grabbed an Adventures in Odyssey tape she plays for her grandchildren. The tape player worked perfectly. An additional complication over the usual sale is that my daughter will be registering in New Hampshire. No problem again--they had all the paperwork in order to get an in-transit tag so that she can get her plates up there. They even offered to do the leg work for her, but the NH town clerk requires the owner to appear in person to sign the application.