Alpha Motorsports

Poor customer service overall. I purchased a vehicle from Alpha Motor Sports, Manassas on 9/26/19 and I traded in my old vehicle. It took them over 3 weeks to mail me the check for my trade-in. It is 2019 and it boggles my mind why the check for my trade-in couldn't have been given to me onsite directly, sent over night or by priority mail. Having to wait 3 weeks to get the money for the car I just sold to you is ridiculous. Prior to making the purchase of the vehicle I decided to get, I pointed out some concerns I had. ONE, the navigation SD card was missing which essentially makes the navigation system useless. TWO, the rear A/C vent unit was broken. THREE, the second key was missing. The sales person who I worked with and he assured me that all three items would be replaced and mailed to me by 10/20/19. It is now 10/31/19 and I still have not received the navigation SD card or the rear A/C vent unit. A second key was mailed to me, but they key does not work at all. I have reached out to them via email with these concerns...but no response.