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Loyalty Volkswagen


16300 Priority Way, Chester, VA 23831 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (31) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Service team is the best!
Written by JIC on 08/20/2025

The Loyalty team is great. Mike is excellent and my recent visit with Ashley Robertson was wonderful! Very kind and provided great customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Loyalty Volkswagen on 08/21/2025
Dealer Response
Thank you for your wonderful review! We are so glad that Mike and Ashley took exceptional care of you. Your safety and satisfaction are our utmost priorities and we hope that you continue to choose us for all of your future automotive needs!
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