First Team Honda
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Dealership Service Review
service Rating
Good Service, Bad collaboration
Written byon 07/25/2013
updated 06/06/2025
Assistant Service Manager Craig, took care of my problem. Even though he was stuck because of Honda, he still did his job. Also Kent the mechanic, did his job. Shame on Honda. They confessed to me that the transmission has a problem and Engineers are working on a fix.. Craig said that he can't fix the transmission because Honda says its NORMAL to SHUDDER.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No