Flow Mazda of Charlottesville

I was very disappointed with the service we were unable to receive today at Flow Mazda in Charlottesville. We came in to test drive cars to see if I like how they ride compared to my BMW. We were promptly greeted by Levi C who was our sales consultant and I say this title generously. I told him up front that I wanted to test drive three different vehicles to see if I am interested in your brand of vehicles and that I am looking to buy within the next six months. It went downhill from there. During our first test drive (used 2010 Mazda 3 S Grand Touring) he was unable to tell me the difference between the older Mazda 3 and the newer Mazda 3 other than "it's totally different." During the second test drive (CX-5 2015 Grand Touring) he was only giving me one word answers and was unable to elaborate on my questions. Then when I asked to drive a new Mazda 3 so I could feel the difference from the older model I was told "I can't keep letting you test drive all day. This is one of our busy days and we have other customers who are looking to buy." We test drove the third vehicle (2015 Mazda 3 Touring) by ourselves because Levi didn't want to be away from the sales floor. I had a scary experience driving this vehicle because it would not accelerate going up a large hill, so I had to pull over. When we got back to the dealership Levi was busy looking at his cell phone and eating a bag of chips. I explained to him the experience I had and asked him if this was normal. All he said was "well if you didn't like the way that drove then we have about 600 more to choose from online." I understand that there are busy sales days because my brother was a car salesman, now a finance manager, but there is no excuse to treat a customer this way. I can say I have never felt so unappreciated and undervalued as a customer. This is my third car purchase in the last year and I have never been treated this way at any other dealership. Levi should review your mission statement "to serve the total automotive needs of our customers in an unparalleled manner" because he failed miserably today.