Flow Mazda of Charlottesville
Dealership Sales Review
Two words - Ray Jordan. Amazing and simple experience that I'd recommend to anyone. Purchasing a vehicle in 2022 is difficult. Change that. It's awful. So when one person stands out from the crowd and turns it into an enjoyable time, you need to listen. I began my search over 6 months ago with a Honda Accord that hit over 300k miles. 16 years of one vehicles through three states. I needed an SUV but people told me I'd pay through the nose or sacrifice a small animal (kidding!) to get what I wanted. MOST dealerships in the state (yes, STATE - not just the town or region) offered me "deals" that were beneficial to only them. I won't mention them by name. By happenstance, I stopped into Flow and sat down with Ray. He was cordial, knowledgeable, and - relaxed. Nothing pushy. He asked what I wanted. Then offered me exactly that if I could be patient. After 306 thousand miles, I knew patience. Ray quoted me a price - and the exact color I wanted - for far less than the others. He even found me a deal on the higher trim - but didn't push it because he knew I was a teacher. I walked out of there smiling and made my decision when he texted me the next week stating my desired car would be in stock soon. Everybody else told me to settle and "that's the way the market is right now, so deal with it." Many outright lied. Some told me black was a premium color and forced issues on me. Only one person spoke the truth - and delivered. Besides, he's an amazing guy. In this crazy world right now, we don't need a crazy car buying experience. Flow Mazda is that unicorn. Ray Jordan - he's a treasure of a human being. Thank you - from me and my 2023 Crystal Blue CX-5.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes