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Flow Mazda of Charlottesville


1290 Richmond Rd, Charlottesville, VA 22911 (map)
Today 9:00 AM - 8:00 PM
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Yes (17) No (0)
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Dealership Sales Review

3 out of 5 starssales Rating
Tricks with used cars
Written by VaClassicrider on 01/29/2009

I purchased a 2002 Nissian Altima from Flow in March of '08. From the start there were problems that should have sent out red flags but I wanted to get a car for my son that would get better millage. I made the deal, came back to the show room with an interest rate 4% less than theirs and found that the manager made a mistake and that I needed $1000.00. The price was right but the guy told me a figure that very clearly came out after my deposit. Nope. I needed to add 1K more! Had I known what was to come, I would have gone elsewhere! There were a few things I wanted fixed and never did they fix them to my satisfaction. The star in the windshield that was covered with signs, the over spray from painting the bumpers and a remote key that was promised at least 4 times. These people invented lying! Within 1000 miles the car had no oil. I took it back to them well within the warranty and they claimed that it was a Nissan problem and sent it off to the Nissan dealer to get a new engine installed. They did give my son a rental but after a few weeks they wanted it returned because the warranty/insurance wouldn't pay for the car. I refused and that was then end of that. My son told me that the left rear was making noise. I knew it was the breaks so I jacked up the car and removed the pads only to find that the low pad indicator had been bent back after it already had wear on it. Some might say that could be done by anyone but after my experience with Flow, I know it has to be one of their tricks. Low pads, bend the tab back so it won't make noise. Then when the breaks make noise it will be a rotor and pads! Thanks Flow for being honest and spending $20.00 in parts to replace break pads! Yea, that was total sarcasm! From this day forward I will never say a kind word about these [violative content deleted].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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