Pohanka Acura
Dealership Service Review
I wrote a review (see below) about trouble with my RDX and lack of support from Pohanka Acura. I hereby rescind those comments - unbeknownst to me, Pohanka WAS working behind the scenes with ACURA to bring my problem to a satisfactory resolution. They did! While it may have taken longer than I would have liked (I'm not terribly patient in these matters), I am happy that the situation was resolved equitably. Lenny Gonzales and John Gullios both were instrumental in bringing it to a happy close. I will be back for service, and eventually (though hopefully not too soon!) another new vehicle. I highly recommend Pohanka Acura. It is easy to like a company when things go without any trouble. The real test is when trouble does come - do they stand up to make things right? These guys do. Enough said.
- Recommend this dealer? No