Pohanka Acura

Awarded 2014, 2015, 2016, 2017

Pohanka Acura

Awarded 2014, 2015, 2016, 2017

Today 9:00 AM — 9:00 PM
Open Now
Open Now
Sunday
12:00 PM — 5:00 PM
Monday
9:00 AM — 9:00 PM
Tuesday
9:00 AM — 9:00 PM
Wednesday
9:00 AM — 9:00 PM
Thursday
9:00 AM — 9:00 PM
Friday
9:00 AM — 9:00 PM
Saturday
9:00 AM — 7:00 PM
Open Now

Customer Reviews of Pohanka Acura

4.8
Overall Rating
(150)
Recommend: Yes (56) No (2)
Write a review: Sales | Service
sales Rating

Joseph at Pohanka Acura

by LeesburgFamily on 11/30/2017

Joseph is knowledgable and professional. He was helpful with all my (many) questions and patient as I took my time to check out other cars and dealerships. Joseph made car buying easy!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

150 Reviews
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sales Rating

Joseph at Pohanka Acura

by LeesburgFamily on 11/30/2017

Joseph is knowledgable and professional. He was helpful with all my (many) questions and patient as I took my time to check out other cars and dealerships. Joseph made car buying easy!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Better than any other Acura Dealer in the area

by DammitCas on 11/16/2017

I took my 2007 MDX in for some service. Had some previous recommendations from Radley Acura that I was unsure of (that's another story). I asked them to take a look, and they said they would. They actually brought me out to my car and showed me what was going on and what was important, and explained why. Only one of the recommendations from Radley was on the list, and they were not able to show me what Radley was talking about. This dealer has really restored my faith in the Acura brand and I will never go anywhere else again.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Positive Experience

by jpb1134 on 11/06/2017

Joseph was great to work with. He was very professional in all aspects of the transaction. I appreciate him being available on a Sunday for me to finalize my purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Sales Experience!

by llk1000 on 10/30/2017

Phuong noticed that my mileage on my MDX lease was high and called to discuss trading in my old MDX for a new 2017 because they were having fantastic deals on them. She had the perfect car picked out for us to test drive and made the sales process quick and efficient. I love my new MDX!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Will not honor CPO warranty

by disappointed2 on 10/27/2017

My vehicle was brought 3 times to Pohanka Acura for a CV joint that is leaking a significant amount of grease. Each time the grease was cleaned off and I was told no problem found only oil residue. I brought it to a third party shop and received confirmation that the joint was bad and now needed replacement due to noise present when driving, because damage from grease loss. The sales process was great, but lack of integrity from the service department and directly from the service manager (Mike Clancy), makes me reconsider ever doing business with Pohanka again.

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? No

Did the dealership provide you with an accurate quote of the work to be performed? No

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? No

sales Rating

Tish & Ray are the best!! I love this dealership

by Bbtwelvefour on 09/30/2017

I purchased my new 2017 Acura ILX just last week and I am so in love! Tish was the best sales associate that I have ever worked with. She assisted any and every need during the process of buying my Acura. Ray has a great sense of humor and made the final process of buying the car easy & fun! This dealership will treat you like family and make sure your voice is heard.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Very satisfied customer in my new 2018 TLX

by jgray123 on 09/27/2017

Joseph worked with my family and I for over several weeks to ensure we were making the right decision in purchasing our new vehicle at the Chantilly Acura, which includes: test driving multiple vehicles and showing us the different features on each vehicle, negotiating a reasonable trade in offer on our Nissan, and following up after the purchase to ensure we were 100% satisfied and knew how to operate all the features on the new car. I will definitely recommend my friends and family to this location.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Pohanka Acura New Car Sales

by JJ_Calabrese on 09/25/2017

3 1/2 years ago, I purchased my first MDX Tech from Pohanka Acura. My sales associate was Phuong Davidson. To my delight, she still works for the dealership. It was time to sell the older MDX Tech and buy a new one. Phuong was responsive; honest; and worked hard to get me the deal I desired. We closed in a matter of days. I purchased the MDX Tech along with the color I wanted & accessories. I highly recommend Phuong. And in doing so, will buy our next Acura from her as well. As good as the sales department is at Pohanka Acura, their service department is just as good; great hours; open 7 days/week; no appointments needed; loaners available. This Acura dealership gets it and I will do business with them often.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

pleasant easy experience

by Elizabeth on 09/23/2017

I arrived planning to trade in my TL for for a newer TLX. Joseph Nwakanze had the newer car ready for me. He went through the entire process of test drive, valuation of trade in, financing including pay off old loan and start new loan), transfer of tags and registration (no DMV - yeah!), starting XM radio, walking me through the Tech package and even setting up my phone with the Bluetooth connection.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Amazing Experience!!!

by Teddybear301 on 09/20/2017

I was very indecisive about the vehicle I wanted and if the transition from my old car was worth it. Overall, it was. I worked with Sales Consultant Yong Kim and General Sales Manager Jamal Edmonds who both took the time to explain all my options as well as made sure I received the best deal for my buck. I absolutely love my car and so happy about my purchase. I purchased the new 2018 Acura TLX and have no regrets. The car offers more safety aspects than my first car as well as a lot of leg space. This car practically drives itself with the added functions they have. Definitely worth it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Highly Recommend

by Isabelle123 on 09/20/2017

Hana Supandi made the leasing process easy and enjoyable. She and the rest of the team were willing to work with me to make sure that I was satisfied and I couldnt be happier! I would recommend Hana to anyone.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Best New Car Purchase Experience Ever

by d_cole1 on 08/28/2017

In the past 20 years, I have purchased 13 new cars. My latest experience at Pohanka Acura was easily the best I have ever had by a wide margin. The sales associate, Anas, was knowledgeable but not pushy. The test drive, negotiation and paperwork were all done quickly and professionally. I had some parts transferred from my old car using the service department. That was also incredibly fast and reasonably priced. I will definitely return to Pohanka for my next Acura

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Hana Supandi - terrific to work with!

by Acura07 on 07/23/2017

Hana helped my wife and I with our recent MDX purchase at Pohanka. She was very pleasant and helpful in making our decision. We didn’t know that the dealership had just closed when we came in, but she and the rest of the Pohanka team stayed late without any notice. We found the entire experience, to include financing, to be smooth and stress fee. She and the rest of the Pohanka team took excellent care of us, and I would recommend them.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Sales Consultant and Dealership!!!

by fyoumb2017 on 07/17/2017

Joseph very professionally helped me purchase a 2014 MDX. I was amazed by his dedication throughout the whole process. He went above and beyond to address all my concerns. This awesome customer service has lasted till today. I'll definitely recommend Joseph and Pohanca Acura to anyone looking for a competent Sales Consultant and a great dealership.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Another A+ Transaction at Pohanka Acura

by Hawker700 on 07/10/2017

We have purchased five Acuras from Pohanka over the years. This was our second time working with Phuong Davidson and both been excellent overall experiences. Phuong generated a very fair trade in value for us. She also did a wonderful job showing us how to use the many features of our new Acura. Ray in finance had our paperwork done in no time- very strait forward process. Cedric from the service department introduced himself and was very nice and professional. We couldnt be more pleased with Pohanka Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

A pleasure to deal with!

by Believer on 07/09/2017

Have dealt with Pohanka for 11 years. Our service consultant (Steve Phillips) and our sales consultant (Phong Davidson) have been extremely knowledgeable and professional, and the reason we just bought our second vehicle from the Pohanka Acura dealership. Phong went the extra mile by making sure we were trained on all of the new safety and electronic equipment.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Courteous and professional

by InSungC on 06/30/2017

We were on the fence on which car to buy. The folks at Pohanka were really professional and sincere in working with us to get us a competitive offer. JaVon followed up with us every step of the the way. Very friendly and sincere in trying to make sure we felt confident in our choice. Great experience!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Service Joseph...Great 2017 RDX

by Daniel_Lopez on 06/27/2017

Joseph Nwakanze was great to work with and was very responsive to text messages. Originally was looking to buy a used 2015 but a new 2017 was the way to go for just a few thousand more. My neighbor saw the car and decided to close a separate deal himself two days later. Happy to pass along referral business to Joseph and Pohanka Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Hana Supandi!

by edwards on 06/12/2017

It was a privilege to work with Hana. My wife and I had a very positive experience with Hana and the Pohanka dealership. The process took a few months but Hana was very patient and treated us very well. On the day of the purchase, Hana went the extra mile and explained all of the features of the MDX, and promptly followed up with us the following day. Thanks Hana!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Excellent experience

by AcuraRDX527 on 05/31/2017

I recently purchased an Acura RDX from Pohanka. The sales rep,Hana Supandi, was respectful while still being assertive, which I admired. The whole experience, including financing, was completely smooth and stress free. I will recommend this dealership to friends.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

A fantastic car buying experience!

by Ksammy1 on 05/26/2017

Yong Kim reached out to me when I was doing my initial research on buying a car. From the start he was very knowledgeable and pleasant to deal with. When I arrived at the dealership for a test drive, he was there to meet me with everything ready to go. The price we agreed to on the new car was very fair and I would not hesitate to do business with him again. I highly recommend Yong Kim and all of the staff at Pohanka Acura.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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