Skip to main content

Ourisman Chantilly Toyota


4135 Auto Park Cir, Chantilly, VA 20151 (map)
Today 9:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
discrimination
Written by No Mask on 02/06/2021

I called the dealership to ask about a Buick Enclave that I had asked about on line. I was asked to come in and see the the vehicle. I told the female representative that I would not be wearing a mask and if that was an issue I would need to go elsewhere. The sales woman asked me why I was not willing to wear a mask, did I have a doctor's excuse. I told the sales woman, I did not have a note that I prefer not to wear a mask. The sale lady then said to me straight forward, "Oh, so you are one of those people that voted for Trump". I was floored. It does not matter who I choose or chose to vote for when buying a vehicle. I have the right to chose whether to wear a mask or not. The sales woman not only belittled me with that statement, she discriminated against my ability to make a personal choice. She made my choice to not wear a mask a political issue. Just because I did/do not have the "paperwork" she insisted I needed to shop at Ourisman of Chantilly, does not mean I did or do not have a medical reason to not wear a mask. I also have the right to personal preference. I can say that from her voice, I could tell she was most likely a black lady, and I assume she could make the same assumption in from my voice, being a white "trump voter". It is Ourisman's right, I assume, to choose who to or not to sell to. I can only assume the chooses to only sale to those individuals who voted for Biden. Yet, I am sure there are "Biden voters" who also have issues with wearing a mask. The discrimination is real! Obviously, I went elsewhere to find a dealership who would accommodate my desire to not wear a mask!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.