Ourisman Chantilly Toyota

Needless to say, I will not be purchasing a new vehicle from Ourisman Chantilly, nor will I even consider visiting any other Ourisman dealer following my experience. What a disappointment. This dealer had only two RAV4's on their lot; of which customers were using to test drive. Ummm, let see, I expected more from this dealer and did not appreciate the salesperson's reaction following my reaction of disappointment to this news. According to the salesperson, Toyota has cut back on Production. Sorry, but this sounds like a dealer problem if they can not keep their lots stocked, recession or not. In addition, the salesperson who was supposed to assist me through this process could not stop gloating about the sale of three cars that day or the countless sales awards hanging on the partition behind the chair I was sitting in. Congrats, I am happy for this individual, but I really do not need to hear this. I also did not need to hear from this individual which options would be best for me on a vehicle, especially since I had already revealed my requirements to the sales rep. They were unwilling to search through the databases to find me the vehicle that I wanted, but would at best only inform me of near matching incoming vehicles three to four weeks out. Are they for real? I have never ever had a problem getting basic information from any dealer in the past, much less a Toyota dealer. Wow, what a bunch of [violative content deleted]. Oh, if you still intend on visiting this dealership, please make sure you stop by a restroom first before visiting the dealer, especially if you have children. The restrooms are filthy and unsanitary.