Ourisman Chantilly Toyota

I went into the dealership pre-approved by Toyota Financial to show my seriousness. I had done my research and knew the car, options, and reported fair sales price I wanted though I let them make their sales pitches. Like another recent review, when Param got involved he tried a totally dishonest bait and switch by applying the cash back (to lower the sales price) vice the zero percent interest rate I said I wanted. When I pointed this out, he accused me of stating I had "outside" financing. Now I know some folks in sales will sometimes shade the specifics but such a blatant lack of integrity should never be rewarded. Since Toyota had preapproved my credit the managers must have been sent my contact information by Toyota as three different gents emailed me the day after my visit about my approved credit. I responded and detailed my unpleasant experience and I never heard back from any of them. I have no doubt Ourisman leadership knows they have unskilled liars working for them but I suspect they don't care as they are making money by being dishonest. I ended up buying the vehicle I wanted at another local dealer for a price about $700 less than anyone else gave me and they also threw in all weather mats to close the deal.