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Fair Oaks Chrysler Jeep Dodge Ram


4170 Auto Park Cir, Chantilly, VA 20151 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Awful Customer Service
Written by Awful Customer Service on 06/10/2020

I have been dealing with multiple salesmen and two managers for the past month in an attempt to buy a car. I was ready to buy the car but they were apprehensive about giving me necessary safety and vehicle history documents. They first sent me documents for the wrong car and then sent abbreviated versions of documents the final time. Managers stepped in to remedy the situation but either never returned calls or never sent requested information. The manager also refused to let me take the car to a local mechanic which is a large red flag. As an appropriate end, the GM of the dealership bought the car and no one informed me. This dealership on the whole provided a terrible experience and I caution anyone interested in buying a car from them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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