Merlex Auto Group
Dealership Sales Review
wouldn't ordinarily go to an independent used car lot for a car, but Merlex Auto Group advertised the 2013 Lexus GS 350 I had been looking for at a very good price. I showed up at 8:30 not realizing they were only open until 8, but i looked around the lot to gauge the quality of the vehicles they were offering for sale. I was pleasantly surprised to see only late model luxury vehicles. Shortly, Bola came out of the office to introduce himself and see if he could help me. We spent about half an hour talking about the business, where they get cars and cars in general. The Lexus i was interested in had been taken home by the owner, Alex. Bola called him and we arranged a test drive for the next evening to accommodate my work schedule. After the drive the next evening I told Alex I was still interested, but I needed to see the car in the daytime so I'd come back on the weekend. He offered to let me take the car overnight and drive it for a day. That gave me time to let my mechanic look it over and to decide that this was the car for me. The next night negotiations with Alex were very up-front and fair. A deal was struck very quickly for what I consider a very good price. Walter was a whiz at the paperwork. The whole team was a pleasure to work with. Walter and Bola were friendly, courteous and helpful from the moment I stepped onto the lot. Alex is a gentleman and a boss who stresses customer service with his staff and it showed during my 3 visits to the lot to make my purchase. I highly recommend this dealership to anyone looking for a quality used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes