Merlex Auto Group
Dealership Sales Review
Had the WORST experience ever at Merlex Auto Group. DONT purchase a car without title in hand or at least get a vehicle history report before signing any paperwork. The car I purchased had a lien on the title and received NO assistance from all the fake managers I spoke with. No returned calls from general manager and constantly told that I had to call my bank to get this matter resolved. I purchased the car from you so why am I responsible for getting the title cleared? Finally, after 90 days the title was cleared while the car sat in my garage for over 30 days without tags to drive it. No 30 day warranty as promised and had to spend a few thousand dollars for repair. READ the paperwork before signing or better yet dont go to this side dealership at all. You may think youre getting a good deal but youre not.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No