Passport Nissan of Alexandria

I purchased a new Nissan Murano from this dealership last month and one of the great benefits of this dealership was they provided free car wash for the life of the car. I went to see about the car wash and was told that they no longer provided that service because the did not have space to provide the service. However the man in the service department they could wash the car for $12.95. What is next no free car inspection for life. I also hev not received the tags for my car one month after I purchased the car and no one at the dealership seams to know why or care. They just said to come back tomorrow and they will see if they can find my tags. What about my time I guess that is not important to this dealership