Passport MINI of Alexandria

Thanks to Passport Mini and especially Mike H for earning our trust by delivering on promises. My wife and I are both doing the busy professional lifestyle. We stopped in on a Saturday afternoon to take a test drive in a Countryman, and see what used Countrymen might be available. We discussed what we were looking for with Mike. Mike set us up for a test drive in a generic Countryman, and when we returned, Mike had located a not-quite-new Countryman with features that made it an amazing match for the car we were hoping for. So he clearly had listened to us. It was nice to work with a salesman who worked hard to get us into the exact car we were looking for, instead of trying to convince us to buy a different/more expensive one. Furthermore, he promised to make a minor change to the car that we requested, and then helped us with paperwork at a lightning-fast pace so we could make it to a show that same afternoon. A couple of days later, when our lives were a little less rushed, Mike took the time to go over some details of the deal on the phone with me. Three days after that, we returned to pick up the Mini, and Mike had made the requested changes as promised. There is no way that an exchange involving multiple thousands of dollars can be completely stress-free. But given the stresses involved, the Passport Mini of Alexandria folks helped this sale go as smoothly as possible.