Ourisman Chevrolet Buick GMC of Alexandria
Dealership Sales Review
It is not too often you can say you had a great experience at a car dealership. We were tired of the run around, tired of being just a number on a sales board, and tired of feeling like sales people couldn't help us or were unwilling to work with us. We contacted the dealership, which is an hour away, as our fourth dealership of the week. We were put in touch with the sales manager Abdullah. I had some questions on a vehicle which he answered immediately. I was confident he knew what he was talking about. We already knew what we wanted. I explained to him what we were looking for, our budget, and the bad experiences we had already encountered that week at other dealerships. We were tight on time, and low on patience... he took our request and went to work. He promised to work with us and told us he would help us. He called us back promptly with great news. He got us into the vehicle we wanted in a price we could afford. He was genuine, kind, helpful, and timely...No games were being played. We felt that he really listened to us, and really did his best on the price to get us in budget. We are very happy with our vehicle, the service and interactions were outstanding, and we will definitely be repeat customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes