Beyer Subaru of Alexandria

We have twice (once in 2010 and again today) signed up for a Subaru. Both times we were quoted a decent trade-in value for our current vehicle and both times when we came back to pick up the Subaru, we were given a new lowball trade-in value. Guess we should have learned the first time but we had the number in writing this time and they said the three months since the appraisal meant the value of the car dropped by 2k, despite the Kelley price being in line with the original trade-in price. We walked away both times, mostly out of distrust and disgust rather than the mere difference in price. Will never go back or buy a Subaru. The salesman for both attempted transactions was Khoa Tran.