Handy Toyota
Dealership Service Review
My Toyota Camry was recalled for fuel pump replacement. Elizabeth greeted me when I dropped the car off at Handy Toyota. She explained the approximate time to complete the repair. Since the job was going to take a while, and I was going to be waiting, Elizabeth offered to have someone from Handy's take me anywhere locally. A nice offer, but I declined because I had things I could do while waiting at the dealer. A great surprise was that the vehicle service was completed in half the planned amount of time. Elizabeth reviewed the service performed and made me aware of an issue that should be looked at on my next visit. I was again impressed that Handy Toyota has gone to great lengths to make sure that customers are not exposed to Covid-19. The whole experience was professional and courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes