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Alderman's Chevrolet Buick GMC


65 Windcrest, Rutland, VT 05701 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
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Yes (6) No (0)
Service Rating

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Dealership Sales Review

5 out of 5 starssales Rating
Experience.
Written by JGGK on 04/03/2015
updated 04/10/2015

I hate high pressure salesmen, so when Craig Sallee was sent over to talk to me I thought...here we go. But I didn't feel pressured. He was awesome!! Took the time to show me things, explain things, even crawled into a vehicle to show me that my over six foot tall boys would be able to fit in the vehicle. He kept me informed of the status of my application. Then when I came to pick up the vehicle, he helped me set up the controls and settings. Very thorough, very nice, I would definitely send people over to see him. Also my Chevy Trax had the battery light blinking, so I drove it back the next day. Adam the service dept manager, took it right in to look at it. They figured out the problem but couldn't fix it until the next morning so they gave me a loaner for the night. When I called the next day my vehicle was all ready. I went to exchange for my vehicle with no hassle, no problem. Dave the new car sales manager was very apologetic. I thought even with the hassle of the battery light...it was a very pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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aldermansvt on 04/14/2015
Dealer Response
Thank you for taking the time to submit this amazing feedback. Craig, Adam and Dave are a great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five Star Review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Rick Viens- Sales Support Manager |rick.viens@aldermansvt.com
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