McGee Chevrolet of Middlebury
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Dealership Service Review
service Rating
Terrible service
Written byon 05/12/2025
The vehicle was brought in for the drivers door handle not working due to a sensor. They said they fixed the issue after 2 hours of waiting. I drove the car home and the door handle doesn’t work. I call the dealership and was told there isn’t anything thing they can do and was hung up on. There is a reason people aren’t using their services. They don’t know how to work on vehicles and their customer service is terrible. I will be using a different Chevy dealer for my 3 vehicles.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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McGee Chevrolet of Middlebury on 05/19/2025
Dealer Response
April, thank you for taking the time to speak with me so we can make this right. I apologize again for your experience, and if you need anything else in the meantime, please let me know. Thank you, Cory Quenneville - General Manager - cq@mcgeecars.com
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