McGee Chevrolet of Middlebury
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Dealership Service Review
service Rating
Seriously sad service
Written byon 11/05/2024
The service manager has a nickname of slick Willy he will spin the wheel of excuses and just start spreading it
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Tim moulton on 11/06/2024
So what I take from your response is it’s a ready made statement that you copied and pasted thinking that if they call I’ll deal with it then. There’s 2 issues first you’re 5 star wannabe and the Tec that thought it was his place to be rude to my daughter when he gave her the truck. I would think as a general manager that you would have picked up the phone and got information from both sides then made it right. I have also contacted the dealer where I bought it to see what is next as the barre and and middlebury excell at half ass service but have heard nothing
ReportMcGee Chevrolet of Middlebury on 11/06/2024
Dealer Response
Timothy, I'm sorry to hear about your experience with our service manager. We strive for transparency and professionalism in all interactions, so this feedback is concerning. Please reach out if you'd like to discuss further or have any questions. Thank you, Cory Quenneville - General Manager - cq@mcgeecars.com
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