Salt lake Valley Chevrolet
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Dealership Service Review
service Rating
Service Department - Not worth your time
Written byon 01/22/2018
I have had he best experience purchasing vehicles from Gus Paulos, but there service department is one of the worst I have experienced. We recently had our 2014 Suburban in on 2 different occasions. Both times the issues was not fixed, but yet we ended up paying for what they did to "fix" the problem. We ended up with another appointment and more money spent the 2nd time around to fix the issue we took it in for the first time. Terrible customer service and no communication.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No