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Salt Lake Valley Chrysler Dodge Jeep Ram


2309 S State St, Salt Lake City, UT 84115 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Car Salesmen Still Exist
Written by TIREBOY363 on 07/19/2015

These guys are so fake its ridiculous. At the time of purchase very friendly and very upbeat. Then you have a problem and the real car salesmen come out. Look I was in a bind with my current vehicle and was referred to them by another dealer up the road. It was late and decided to stop by. I honestly felt forced into buying this car. I hate the car and even at looking at the great deal they gave me its a rip off. In the fine print all the little extras that were reworded and hidden is way over priced. So after getting so sick to my stomach I asked to return the car and was willing to pay for mileage or damages if any. Even though I was upfront honest and wasnt raising my voice they were so rude. The couldnt even be transparent with us about funding or who was funding it or what was going on. Then as my wife asked a question to Randy he got all mad and walked away. I almost wanted to grab him by the collar and say to not walk away from her while she was asking a question. However Im more adult and mature then Randy. Bottomline this dealership makes me sick and being in the automotive industry myself this is not how you treat customers. I also know the biggest form of advertisement is by word of mouth. This will not be the only review I write but many more. I will also let my friends, family, coworkers and customers where not to go to purchase a car. You have my word.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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slvdodge on 07/20/2015
Dealer Response
It is unfortunate that you have been frustrated with your recent car buying experience with us. We want to make our guests feel at ease during the entire process, and I am sorry that this was not achieved with you. That is not how we intend to do business. I would like the opportunity to discuss the situation with you further and make things right. We don't want to lose any customer or miss out on the opportunity to grow as a company. If you wouldn't mind contacting me, I'd love the chance to speak with you and hear your feedback regarding your visit. I'd like to help repair your relationship with our team and create a better experience in the future! I hope to hear from you soon. Sincerely, Keyvan Keyvani, General Manager, (888)-846-1598
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