Salt Lake Valley Chrysler Dodge Jeep Ram

I would give these guys zero stars if I could. I spent two day negotiating a price on a new 2018 ram 2500 that was still on the lot. On friday night around 5 pm we agree on a price over the phone and I send them a finance application which was approved before the closed for the night. Kyle one of the managers called me before they closed and said he was happy we came to a deal and that he looked forward to seeing me the next day. I show up on Saturday to complete the purchase and they act like everything is normal. They are in the processes of appraising my trade in when John who I had worked the deal tells me that they just sold the truck that they had agreed to sell me to someone else. I asked him how that was possible because they had already agreed to sale it to me. John said it wasn't his fault and that it was my fault for not showing up earlier. My suspicion is that whoever they sold it to came in that morning and paid more that what we had agreed upon. Like the old saying goes "A mans word is his bond" and these guys bond is as strong as jello.