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Newby Buick GMC


1629 S Convention Center Dr, Saint George, UT 84790 (map)
Today 8:00 AM - 8:00 PM
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Service Rating
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Dealership Service Review

5 out of 5 starsservice Rating
GREAT TO FIND AN HONEST DEALERSHIP!!!
Written by Just Jack on 02/27/2025

I agreed to have severe mileage sevice performed on my used 2016, 1600 Sierra. The total for all of the service items was to come to around $1300.00. But, I've always believed in paying now to head off bigger issues later. I was waiting for my vehicle for about two hours when Jake Smith, my service advisor, found me and said the technician working on my vehicle discovered much of the service I agreed to had been done on the last visit. Therefore, the cost would be around $250.00, instead of the $1300.00 bill I was expecting. My mind was totally blown! We hear so much about why we should not take our vehicles to a dealership for service. It's a rip-off, etc. But the crew at Newby I believe, is truly the exception. I'm still blown away by the honesty. They could have just charged me and not said anything. I will not take my truck anywhere else, and without reservation, will highly recommend Newby.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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