Ken Garff Volkswagen

Devon and the staff at Ken Garff made it really painless for someone who is admittedly very weary of the auto sales process. It was refreshing working with one person as opposed to the whole finance manager scam. It's as if some dealerships have a mysterious oracle in the back room who matches cars with buyers. None of that here. Overall, I was in-and-out in about an hour from the moment we decided to pull the trigger. The only thing (and, this is being picky) is they're still pushing extended warranties and PermaPlate after all these years. Can someone please tell me what PermaPlate even is? I'm not sure PermaPlate knows. At least the salesperson was cool about it and not pushy.